Privacy policy
# Privacy Policy
Last Updated: June 2026
At ShadeLoop™ ("we," "our," or "us"), operated by CANSOY LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
## Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full Name
- Email Address
- Shipping Address
- Billing Address
- Phone Number
- Payment Information
- Order Details
- Device and Browser Information
- IP Address
Payment information is processed securely through trusted third-party payment providers. We do not store your complete payment card information on our servers.
## How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
## Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties when necessary to:
- Process payments
- Fulfill and deliver orders
- Provide customer service
- Operate our website
- Comply with legal requirements
These service providers only receive the information necessary to perform their services.
## Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Support marketing and advertising efforts
You may disable cookies through your browser settings, although some website features may not function properly.
## Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
## Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Request information regarding how your data is used
To exercise any of these rights, please contact us.
## Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those third parties.
## Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
## Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
## Contact Information
ShadeLoop™
Operated by CANSOY LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States
Email: support@shadeloop.us
Phone: +1 (646) 875-2802